EMEA Security SOC for Global Client in Cork

Client

A global client, newly established in the Cork market, decided to open its Global Offices in the region. With the priority of ensuring a robust security infrastructure, they sought the expertise of Securitas Ireland to propose and implement a state-of-the-art Security Operations Center (SOC) to safeguard their operations in the EMEA region.

Client needs

The client's primary requirement was the establishment of a new EMEA Security SOC in Cork. They were in search of a comprehensive solution that included not only the operations of the SOC but also its design and installation. The client engaged with Securitas Ireland, looking for proposals for SOC Analysts to manage and operate the SOC effectively.

Securitas' Response

Securitas, a world-leading safety and security solutions company with a wide range of services, recognised the unique needs of the client and seized the opportunity to provide a holistic solution. In a meeting with the client, Securitas discussed not only the staffing requirements but also highlighted additional services and support, emphasizing the Design & Installation of the new SOC.

Design and installation phase

Securitas took the initiative to compile a comprehensive Design Pack for the new SOC, complete with schematics, drawings, and all necessary specifications outlined by the client. The client's internal IT team actively collaborated with Securitas during the build process. Securitas Ireland provided support throughout all phases of the project, ensuring a seamless and efficient implementation.

Operational phase

Once the SOC was completed and fully operational, Securitas Ireland went a step further by providing a fully trained team of SOC Analysts to manage and run the day-to-day operations. This team of experts was well-versed in the intricacies of the security landscape, ensuring the SOC's effectiveness in identifying and mitigating potential threats.

Ongoing support

To guarantee the continued success of the SOC, Securitas Ireland assigned a dedicated Protective Services Branch Manager to oversee and support the operations. This commitment to ongoing support reflects Securitas' dedication to providing not just a one-time solution but a lasting partnership. 

Conclusion 

Securitas Ireland demonstrated its capability as a global security company with a multifaceted approach to security solutions. By offering a comprehensive suite of services and solutions through its six-pillar service offerings, Securitas Ireland showcased its ability to meet the diverse and evolving security requirements of clients, whether locally or globally. This case study illustrates how Securitas not only met but exceeded the client's expectations by providing end-to-end security solutions, from design and installation to operational support.